Important information about Opus Energy
20/02/2025
Following the sale of most of our customer portfolio to EDF in September 2024, we have today announced an agreement to sell all of our remaining customer portfolio to PE.
PE is the UK’s largest independent B2B energy supplier, offering a comprehensive suite of services - including Water, Electric Vehicle Charging, Renewables, Carbon Offsetting, Smart Tech, Telecoms and Financial Solutions - all from a single provider.
By bundling multiple services, businesses unlock significant cost savings, while PE’s transparent billing and smart monitoring software ensure complete control, efficiency, and tailored low-cost tariffs.
With a focus on sustainability and profitability, PE helps businesses save time, cut costs, and drive long-term growth.
Learn more at www.pe.solutions.
We expect that the transfer of customer contract(s) to PE will take effect from May 2025.
What it means for our customers
For our contracted customers, don’t worry, the price you pay for your energy and the way your contract(s) works won’t change. Your terms and conditions and your contract end date, where applicable, will stay the same too. Your contract will just be with PE from the date of transfer, rather than Opus Energy.
For customers on Deemed, Variable or Out of Contract rates, PE will be in touch nearer the time with what this means for you.
Please don’t cancel your direct debit as you will continue to be billed as usual. However, the timing of your final invoice date may be adjusted to reflect the date your contract(s) is switched to PE. The timing of your final invoice may mean the amount is different to your usual bill.
Your account balance and billing arrangements remain unchanged for now. It really is business as usual when you switch to PE, who will be writing to you nearer to the transfer date with further information.
In the meantime, this news doesn’t impact the customer service you currently receive from us, nor the terms and conditions of contracts we currently have in place.
Pending Ofgem approval, both companies will work closely together to ensure a seamless transfer of customer contracts. We'll be contacting our customers and Third Party Intermediary partners (TPIs) with the above news, though we understand they may have some questions in the future. You can learn more on our Frequently Asked Questions pages to help you understand the changes further.
Alternatively, please call our dedicated helpline on 01604 347 330. We’re available Monday to Friday, 8.30am to 5pm.
Below you’ll find links to our Frequently Asked Questions support guides.
Frequently Asked Questions