Energy Bill Relief Scheme

What it means for you

The Government has introduced the Energy Bill Relief Scheme. This scheme will apply a discount to energy usage between 1 October 2022 and 31 March 2023, based on the wholesale price of energy.

Wholesale prices are what energy suppliers pay to purchase the energy. They are not retail prices, which is what end-users pay. Retail prices include other costs such as supplier margins, network costs and green levies.

Eligibility criteria

The support will reduce bills for customers who are on a variable rate contract and those who agreed a Fixed contract on or after 1st December 2021. Since you are on a variable contract, you may be paying higher rates. We recommend you contact us for a contract, and you’ll still benefit from the Energy Bill Relief Scheme if you do.

We’ll automatically apply the price reduction to your bill, and is based on the wholesale price of electricity. The discount will reflect the Government Supported Price of 21.1 p/KWh.

The discount applied will be in pence per kilowatt hour (p/kWh), and at meter supply point.

More information regarding EBRS and eligibility can be found on the Government website.

Contracts on supply over the scheme period, who are categorised as Variable (deemed, Out of Contract and variable rate) are eligible for a fixed discount of 34.5p/kWh, subject to the Government’s Supported Price of 21.1p/kWh.

For customers on deemed and out of contract rates, your rates have also been calculated in line with the recent government requirements relating to Qualifying Financially Disadvantaged Customers.

Here's an example of how it will appear on your bill:

What if you have additional energy market exposure?

If you have entered into any arrangements outside of your supply contract to manage risks associated with wholesale prices and are expected to use more than 0.5GWh a year or use more than 0.5MW in any half hour, then you need to be aware of part 4 of the EBRS Regulations. You can find more details on the Government website.